Responsible gambling

At Lolajack Casino, we prioritise responsible gambling practices to ensure our players can enjoy their online casino experience while maintaining control over their spending.

To promote safe gaming habits, we've integrated a range of tools and resources into our website:

Deposit Limits: Configurable limits allow you to set daily/weekly/monthly deposit amounts. You can adjust these settings at any time in your account settings.

Loss Limits: Set limits on the amount you can lose within a specified period, helping you budget and manage your spending more effectively.

Wager Limits: Control how much you wager per spin or round with our flexible limit-setting option.

For added security:

• Session Timers: Our reality check system reminds you to take regular breaks (every 15 minutes) so you can stay on top of your gaming session.
• Cool-off Periods: Take a break from playing and cool off for a short period, ranging from 24 hours to 6 weeks.

When needed:

Self-Exclusion: If you feel like you need a break from online gambling, we offer permanent self-exclusion via GAMSTOP. You can also request direct account closure on our website or by contacting our support team.

To help with affordability checks and large transactions, we've implemented automated safeguards to protect players:

• Automated Affordability Checks: When your deposits exceed £2,000 within a week, you'll receive prompts to review your spending habits.
• Default Deposit Limit: As part of our responsible gambling measures, new accounts have a default weekly deposit cap of £500 for the first 30 days.

We believe that having access to reliable resources is essential in maintaining healthy gaming practices. If you need further guidance or support:

• Check out reputable UK-based organisations like GamCare and BeGambleAware.
• Contact our customer service team for assistance with setting limits, self-exclusion, or any other responsible gambling concerns.

At Lolajack Casino, we strive to provide a safe and enjoyable online gaming experience while prioritising your well-being. If you'd like to discuss responsible gambling in more detail, don't hesitate to reach out to us.